Last updated: Aug. 17, 2023
COLLECTION OF YOUR INFORMATION
BIOTYSPA may collect personal information in connection with your use or purchase of BIOTYSPA’s products, including through a wholesale retailer or through our website, which may include information provided in connection with the following activities:
- Registering or filling in forms on the website. This includes information you may provide when you request additional information about BIOTYSPA’s products and services or sign up to receive BIOTYSPA’s email newsletters or coupons.
- Purchasing any product or service from BIOTYSPA.
- Providing product feedback or making other submissions to BIOTYSPA.
- Requesting information or assistance from BIOTYSPA. BIOTYSPA may also keep a copy of any communications or correspondence you may send to it, including any email communications.
- Participating or responding to consumer surveys or requests for consumer’s opinions, concerns, and preferences regarding BIOTYSPA’s products and services.
- Participating in consumer contests and other promotions.
The personal information that BIOTYSPA may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to BIOTYSPA. In addition, BIOTYSPA may collect additional information from users of our services or website. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to BIOTYSPA.
MOBILE TERMS OF SERVICE
The Biotyspa AU mobile message service (the "Service") is operated by Biotyspa AU (“Biotyspa AU”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Biotyspa AU’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Biotyspa AU through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Biotyspa AU. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to Biotyspa or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Biotyspa AU mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to Biotyspa or email firstname.lastname@example.org. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
INFORMATION WE COLLECT FROM OTHER SOURCES
BIOTYSPA may obtain information about you from other sources and combine that with information we collect directly from you. We use this information to better understand your interests and for analytics purposes.
Like many websites, BIOTYSPA utilizes “cookies” to maintain a record of your visit to the website. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided BIOTYSPA with personal information.
Cookies help BIOTYSPA to improve the website and services, and to deliver more personalized service by enabling BIOTYSPA to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the website or use the services. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting BIOTYSPA’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the website.
THIRD PARTY ANALYTICS AND TRACKING
BIOTYSPA collects transactional information and browse behavior on our website. BIOTYSPA may use such information to offer you recommendations for products and services that are relevant to your interests. BIOTYSPA uses the services of trusted third parties to offer you meaningful recommendations during the online experience. BIOTYSPA shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
USE OF YOUR PERSONAL INFORMATION
Upon BIOTYSPA’s collection of your personal information, BIOTYSPA may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
- To develop, enhance, market, sell or otherwise provide information, products or services;
- To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with BIOTYSPA;
- To conduct or administer contests, or other promotions in which you have participated;
- To contact you and to respond to any communications that you may have had with us;
- To troubleshoot problems with the website;
- To customize your experience or homepage on the website;
- To develop and manage BIOTYSPA's business and operations;
- To detect and protect BIOTYSPA and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with BIOTYSPA’s policies and contractual obligations;
- To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving BIOTYSPA;
- As permitted by, and to comply with, any legal or regulatory requirements or provisions;
- For any other purpose to which you consent.
REQUIRED DISCLOSURE OF YOUR INFORMATION
DISCLOSURE DURING A CHANGE OF CONTROL
We may buy or sell/divest/transfer the Company (including any shares in the Company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other user information related to our Services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of Company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by BIOTYSPA in accordance with applicable laws. However, BIOTYSPA will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for BIOTYSPA business purposes.
CHOICE AND OPT-OUT PREFERENCES
ACCESS AND CORRECTION
BIOTYSPA will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, BIOTYSPA will inform you of the existence, use and disclosure of your personal information and give you access to that information, or request its deletion. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that BIOTYSPA holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, BIOTYSPA will take reasonable steps to correct the information so that it is accurate, complete and up to date.
We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Information to us via the Internet. In the event that Personal Information is compromised as a breach of security, the Company will promptly notify our customers in compliance with applicable law.
REQUEST FOR ACCESS AND CORRECTION, QUESTIONS OR COMMENTS